Bellport (631) 693-6144   Make A Payment

The Self Storage Vault

73 Horseblock Road, Bellport, NY 11713
Current Customers: 631.969.9400

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 23 Reviews
5 Stars - 23 Reviews
Great communication, very pleasant experience
Robert Stepper
June 17, 2022
To start, I booked this storage unit a week ago. Within seconds of booking the unit, Yves called me and went over everything with me. He made me feel very welcomed and confident in choosing the vault storage. Today when I arrived, yves welcomed me, gave me a tour of the building, showed me my unit, and was overall very friendly. He has amazing customer service skills and treats the customers with upmost respect! I would totally recommend this place to anyone!
Quality Facility with exceptional Customer Service.
Gay Bofill
July 3, 2021
I would highly recommend this storage facility to anyone needing storage assistance on the South shore in Suffolk County. The facility is kept clean and the staff is eager to help find you a solution. I had a very positive experience and would use them again. Yves and Brian are the BEST!
Immaculate Building and Yves is Extraordinarily Helpful
Diane C.
May 27, 2021
Yves is so helpful, kind and patient. He answered my initial questions online the same day. Walked me through completing my online enrollment/move-in when I arrived at the facility. Helped me with issues I had with my online account (my fault!). I have used several storage companies, typically Public Storage, and I would never go back to any of them again. What is quoted and presented to you is what you pay, no extras, no selling up, no requirement to use their locks. This place is a pleasure.
Reply from Manager on May 27, 2021
Thank you Diane for your comments. Please reach out to us with anything else.
March 25, 2021
Yves was friendly, courteous and professional. Excellent customer service.
Very Nice
Regina Crawford
March 14, 2021
The facility is clean, well lighted and there's security cameras everywhere. The staff is courteous and professional.
A+ infinity
Christen A. Mann
January 7, 2021
I'll just point out the bottom line (otherwise I'd be writing a book)--this facility is TOP NOTCH from the owners all the way down! I've had quite a run of bad luck which is the reason I need storage in the first place so to have had the good fortune to literally watch it being built & be one of the first to be able to secure a unit was wonderful! I'll be there 2 years in July & you'd think that after two years a business would begin to show it's "settling" (getting dusty, lighting needing to be replaced, etc.) but that is so NOT the case here--if I didn't know differently I'd swear it opened yesterday! To have to use a storage unit can sometimes be depressing depending on your situation but the people here are actually helpful, considerate, & empathetic.
John Anderson
September 23, 2020
Very clean,well lighted and easy access to building. Plenty of parking spaces makes it easy to enter building. Staff is friendly courteous and all them other good virtues.
Christian P Becker
September 10, 2020
Very clean facility, very accessible, & good value! Staff are friendly & accommodating.
Amazing Storage Facility
Sandra austin
September 4, 2020
Vault is one of the best storage facilities I’ve had the pleasure of working with. My experience with vault has been amazing. It’s clean, well ventilated and the staff treat you more like a friend or family rather than just a customer. Highly recommend this company!
I already have.
Mildred Rosado
September 2, 2020
Love the attendants they are very helpful and polite. Place is always clean and airy. I feel safe when I'm there.
Reply from Manager on September 2, 2020
Thank you Mildred! See you soon
Very clean and organized facility! Sweet, and helpful staff!
Stephanie G
September 1, 2020
I’ve been using The Vault storage unit for over a year now. I have nothing but great things to say about it. It was very convenient to be able to use their moving truck when I moved and they had great specials. It is very clean and I always feel safe entering the premiss.
Reply from Manager on September 2, 2020
Glad your experience was top notch Stephanie! Thank you.
Clean, new, excellent quality and easy access.
James Brennan
August 13, 2020
Reply from Manager on September 2, 2020
Thank you James!
Highly recommend
August 12, 2020
Brand new CLEAN facility. Helpful manger. great experience.
Reply from Manager on September 2, 2020
Glad to have you with us Sue. Thank you!
Place is outstanding-Neat clean EZ access and reasonable !!!
Joe C
August 12, 2020
The staff are very helpful and accomodating-Ez access when needed
Reply from Manager on September 2, 2020
Thank you Joe !
Amazing space
Sher Magill
August 9, 2020
Facility is clean, well kept. Easy to reach from Bellport.
Reply from Manager on September 2, 2020
Thank you so much!
Great Customer Service
August 1, 2020
So, let's just say Yves was great from the time I reseved my spot online until I walked into the door and until i I left. He called to follow up with me prior to my scheduled move in date, when I arrived he was efficient, professional, knowledgeable and took pride in where he worked. You don't see this type of customer service anywhere. He was very detailed and made me feel comfortable about renting storage space. Definitely will refer others to come here because of Yves.
Reply from Manager on September 2, 2020
Thank you so much for such an excellent review!
Great people great place
June 27, 2020
By far the best place on Long Island very respectable and helpful yves is the man to talk to
Reply from Manager on July 29, 2020
Thank you Timothy! Glad you were able to connect with Yves and that you experience was 5 Stars! call us with anything else.
Excellent customer service
January 30, 2020
Really Professional staff , explain everything really clear, gave tour of storage, answer all my questions.
Reply from Manager on January 30, 2020
Thank you Jimena for leaving a great review! Let us know if we can assist with anything else.
cathleen m.
January 4, 2020
I rented a unit when it first opened. It's a pleasure to deal with Yves. He is knowledgeable and polite. The facility is great! clean and perfectly climate controlled. The prices are great and well worth it.
Reply from Manager on January 30, 2020
Thank you Cathleen. So glad you decided to rent with us. Let us know if we can assist any further.
November 28, 2019
Reply from Manager on July 29, 2020
Thank you !
Yves is the best
Audenzia Alexander
August 6, 2019
From the very beginning when they were under construction to when they finally opened their doors Yves has been there 1000000% through the whole process. Professional and even helped to entertain my son while filling out paperwork.
Reply from Manager on October 30, 2019
Thank you so much! Let us know if we can be of any further assistance
Stress Free
Christen A. Mann
July 7, 2019
I definitely second what Kathryn Del Mastro said in her review; Carolyn & Ave were nothing but helpful & professional! They both made what is normally a nerve-racking experience as easy as it could possibly be. I literally watched the place being built & could not wait until I had the opportunity to visit. When the construction was complete & I was able to get a tour I decided on the spot I was going to move from the other facility I was in to this property where they actually CARE about their customers! I can't say enough about how pleased I am. Although they are a little more expensive, it is only a LITTLE & the extra cost is worth the major differences; friendly, helpful, climate controlled, clean & multiple layers of security!
Reply from Manager on October 30, 2019
Thank you so much! Let us know if we can be of any further assistance
Clean & Friendly Facility
Kathryn Del Mastro
June 29, 2019
It was a pleasure dealing with Ave and Carolyn. They are very professional and wonderful people who made my move in extremely easy. This is definitely the place to go if you are in need of a storage unit.
Reply from Manager on October 30, 2019
Thank you so much! Let us know if we can be of any further assistance
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